The Office of the New Zealand Chief Ombudsman in Wellington, New Zealand, has successfully organised a first ever Leadership Forum for all the Ombudsman’s Offices of the Pacific Region on the 26th and 27th February 2020. The Forum was held at the beautiful and peaceful LaValla Estate in a small town outside Auckland called Tuakau.

"I urge everyone concerned to ensure that we are partners in ensuring there is good governance because the leading role of the Ombudsman in the essence of that role, is good governance".

The country's sixth Ombudsman, Hamlison Bulu, has made the above call to all Leaders at this time as they enter the period for the 2020 general election this month.


Prime Minister Hon. Charlot Salwai Tabimasmas Minister Responsible for the Ombudsman tabled the bill in Parliament.

The Ombudsman Act No. 27 of 1998 was amended in December 2019, after 21 years. The last amendment was made in 1998. The amendment affects the current Act by three folds: The Office of the Ombudsman Governance moving away from the Public Services Commissions, which means the amendment now gives the power to the Ombudsman to appoint its own staff to maintain its independency as echoed by the Constitution.


Ombudsman Bulu

The year 2019 was another successful year for the Office of the Ombudsman, particularly in reducing an overwhelming number of complaints received and dealt with over the years, amounting to backlog. In January 2019, the Ombudsman’s Office was investigating a total of 257 complaints. At the end of December 2019, the total number of registered complaints within the office was reduced to 142.

The Office of the Ombudsman has released today a Public Report on the Alleged Breaches of Chapter 3 Paragraph 2 of The Teaching Service Staff Rules by Sanma Regional Education Officers Including and Other Persons as delegated by PEO Primary Education and The Sanma Provincial Education Officer(s) to complete the Annual Confidential Reports for Mr Loress Ninisa for over a period of 20 years.

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