1. The task and function of the Ombudsman and his or her Office is to Investigate, to resolve or report and or recommend prosecution, where relevant in relation to complaints concerning the three fundamental issues
  2. Injustice or maladministration in the Public Service according to article 62 (2) of the Constitution of the Republic of Vanuatu.
  3. Breach of the Leadership Code and Leadership Code Act following article 66 of the Constitution of the Republic of Vanuatu and the Leadership Code Act.
  4. Breach of official language rights following article 64 of the Constitution of the Republic of Vanuatu.