Backlog Cases Reduced Significantly

Ombudsman Bulu
The year 2019 was another successful year for the Office of the Ombudsman, particularly in reducing an overwhelming number of complaints received and dealt with over the years, amounting to backlog. In January 2019, the Ombudsman’s Office was investigating a total of 257 complaints. At the end of December 2019, the total number of registered complaints within the office was reduced to 142.
