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Office of the Ombudsman Office of the Ombudsman
  • About Us
    • Vision, Mission & Values
    • Role of Mission
    • Business Plan
    • Office Structure
  • Ombudsman
    • Functions
    • Legal Mandate
    • Who Appoints The Ombudsman?
    • Maladministration
    • Language Rights
    • Lodging a Complaint
  • Leadership Code
    • What is the Leadership Code?
    • Purpose of the Code
    • Who are Leaders?
    • What is expected of Leaders?
    • Duties of Leaders
    • Leadership Code Complaints
  • Resources
    • Publications
      • Public Reports
      • Annual Reports
      • Annual Return Reports
      • Special Reports
      • Multilingualism Reports
      • Legislation
    • FAQs
    • Awareness
    • Forms
  • News and Press Releases

Resources

Resources
31 January 2019
Hits: 3332

Office of the Ombudsman Awareness 2018

This awareness exercise occurred in 2018 during the tenure of the former Ombudsman, Mr Kalkot Mataskelekele. This awareness exercise, on Television blong Vanuatu, was basically a discussion about the 3 functions of the Office of the Ombudsman under lo constitution being:
1. Investigating Breaches of Leadership Code
2.Investigating Issues of Maladministration
3. Enforcing the use of Vanuatu's 3 official languages in public agencies as well as monitoring the use of multilingualism.

Office of the Ombudsman Awareness 2019

Leadership Code Awareness at VBTC Tokbak Show 21 May 2019

Resources
19 July 2017
Hits: 2265

Images from press freedom day and consultations done nationwide courtesy of Transparency International Vanuatu.

Press Freedom Day

JA Magz Template

Efate Consultations

JA Fixel Template
JA Beranis template

Tanna Consultations

JA Magz Template
JA Beranis template
JA Beranis template

Malekula Consultations

JA Fixel Template
JA Beranis template

Ambrym Consultations

JA Beranis template
Resources
12 July 2017
Hits: 4086

Office of the Ombudsman forms available for download.

File Size Language
Office of the Ombudsman Complaint Form 0.83 MB English
Annual Returns Form 0.01 MB English
Fom blong Anuol Riten 0.02 MB Bislama
Formulaire de Declaration Annuelle 0.02 MB Francais
Annual Returns Excel Template Form 0.01 MB English
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Our Supporters

  • Commonwealth Ombudsman
  • Pacific Integrity Network
  • Stretem Rod blong Jastis
  • New Zealand Chief Ombudsman Office




Agency Links

  • Customs and Inland Revenue Department
  • Finance and Treasury
  • Forestry
  • Ministry of Education and Training
  • Ministry of Agriculture, Livestock, Forestry, Fisheries and Bio-security
  • Ministry of Lands & Natural Resources
  • National Statistics Office
  • Reserve Bank of Vanuatu
  • Telecommunications & Radio-communications Regulator
  • Tourism Department
  • Utilities Regulatory Authority
  • Vanuatu Financial Service Commission
  • Vanuatu Law Commission
  • Vanuatu Meteorological Services
  • Vanuatu Investment Promotion Authority
  • Vanuatu Tourism

Further Information

If you would like further information, please contact the Office of the Ombudsman at:

  • Port Vila Office: Office of the Ombudsman
  • PMB 081, Port Vila, Vanuatu, SW Pacific
  •  Tel: (678) 27200
  •  Email: ombudsman@vanuatu.gov.vu

 

  • Santo Office: Office of the Ombudsman
  • First Floor, Luganville Commercial House
  • PO.Box 378, Luganville, Vanuatu, SW Pacific
  •  Tel: (678) 36364
  •  Email: ombudsman@vanuatu.gov.vu
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