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Office of the Ombudsman Office of the Ombudsman
  • About Us
    • Vision, Mission & Values
    • Role of Mission
    • Business Plan
    • Office Structure
  • Ombudsman
    • Functions
    • Legal Mandate
    • Who Appoints The Ombudsman?
    • Maladministration
    • Language Rights
    • Lodging a Complaint
  • Leadership Code
    • What is the Leadership Code?
    • Purpose of the Code
    • Who are Leaders?
    • What is expected of Leaders?
    • Duties of Leaders
    • Leadership Code Complaints
  • Resources
    • Publications
      • Public Reports
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      • Annual Return Reports
      • Special Reports
      • Multilingualism Reports
      • Legislation
    • FAQs
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  • News and Press Releases

Policy

Policy
12 July 2017
Hits: 2300

In 2013, the Government approved the National Right to Information (RTI) Policy. This policy means that any person has the right to request and obtain access to information held by the government.

It also requires government agencies to publish information about their role, functions, policies, decisions and how to contact them. Some information cannot be made public to protect personal privacy, national security, health and safety, commercial in confidence and some other limited circumstances.

The RTI Policy also allows you to access and correct any of your personal information which is held by public and some private bodies. The RTI Policy was an initiative of the Government working hand in hand with civil society and the media, with assistance from the Unite Nations Development Program (UNDP). It shows a commitment by all to work together for a better future for our nation.

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National RTI Policy English
National RTI Policy French
Policy
12 July 2017
Hits: 2174

Records are critical to the delivery of the RTI Unit’s programs and services.

They enable RTI Unit to hold itself accountable to its own policies, as well as to commitments made to the Government and the people of Vanuatu.

Records also support management oversight in the conduct of audits, reviews, and reporting. This policy sets out RTI Unit’s requirements for managing its records and defines staff responsibilities.

File Language
Records and Information Management Policy English
Records and Information Management Brochure English
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  • Commonwealth Ombudsman
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Further Information

If you would like further information, please contact the Office of the Ombudsman at:

  • Port Vila Office: Office of the Ombudsman
  • PMB 081, Port Vila, Vanuatu, SW Pacific
  •  Tel: (678) 27200
  •  Email: ombudsman@vanuatu.gov.vu

 

  • Santo Office: Office of the Ombudsman
  • First Floor, Luganville Commercial House
  • PO.Box 378, Luganville, Vanuatu, SW Pacific
  •  Tel: (678) 36364
  •  Email: ombudsman@vanuatu.gov.vu
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