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  • About Us
    • Vision, Mission & Values
    • Role of Mission
    • Business Plan
    • Office Structure
  • Ombudsman
    • Functions
    • Legal Mandate
    • Who Appoints The Ombudsman?
    • Maladministration
    • Language Rights
    • Lodging a Complaint
  • Leadership Code
    • What is the Leadership Code?
    • Purpose of the Code
    • Who are Leaders?
    • What is expected of Leaders?
    • Duties of Leaders
    • Leadership Code Complaints
  • Resources
    • Publications
      • Public Reports
      • Annual Reports
      • Annual Return Reports
      • Special Reports
      • Multilingualism Reports
      • Legislation
    • FAQs
    • Awareness
    • Forms
  • News and Press Releases
Office of the Ombudsman Office of the Ombudsman
  • About Us
    • Vision, Mission & Values
    • Role of Mission
    • Business Plan
    • Office Structure
  • Ombudsman
    • Functions
    • Legal Mandate
    • Who Appoints The Ombudsman?
    • Maladministration
    • Language Rights
    • Lodging a Complaint
  • Leadership Code
    • What is the Leadership Code?
    • Purpose of the Code
    • Who are Leaders?
    • What is expected of Leaders?
    • Duties of Leaders
    • Leadership Code Complaints
  • Resources
    • Publications
      • Public Reports
      • Annual Reports
      • Annual Return Reports
      • Special Reports
      • Multilingualism Reports
      • Legislation
    • FAQs
    • Awareness
    • Forms
  • News and Press Releases

About Us

About Us
20 August 2018
Hits: 5318

The structure of the Office of the Ombudsman is as follows:

Structure of the Office of the Ombudsman
About Us
19 August 2018
Hits: 4422

The purpose of the Ombudsman in Vanuatu is wider and is fourfold. The Ombudsman is responsible for the investigation of, Maladministration by Public Officials, alleged or suspected discriminatory practices, alleged or suspected breaches of the Leadership Code and the observance of multilinguisim.

About Us
19 August 2018
Hits: 4093

The business plans of the Office the Ombudsman can be download below.

File Size Language
Business Plan of 2018 309 KB English
Business Plan of 2019 198 KB English
Business Plan of 2021 198 KB English
About Us
19 August 2018
Hits: 5163

Vision

To assist and encourage Government agencies and leaders carry out their roles and functions effectively, efficiently and fairly under the laws of the Republic of Vanuatu.

Mission

To promote good administration, efficient governance and responsible leadership in Government, and to protect the use of the official languages to benefit of the people of the Republic of Vanuatu.

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Our Supporters

  • Commonwealth Ombudsman
  • Pacific Integrity Network
  • Stretem Rod blong Jastis
  • New Zealand Chief Ombudsman Office




Agency Links

  • Customs and Inland Revenue Department
  • Finance and Treasury
  • Forestry
  • Ministry of Education and Training
  • Ministry of Agriculture, Livestock, Forestry, Fisheries and Bio-security
  • Ministry of Lands & Natural Resources
  • National Statistics Office
  • Reserve Bank of Vanuatu
  • Telecommunications & Radio-communications Regulator
  • Tourism Department
  • Utilities Regulatory Authority
  • Vanuatu Financial Service Commission
  • Vanuatu Law Commission
  • Vanuatu Meteorological Services
  • Vanuatu Investment Promotion Authority
  • Vanuatu Tourism

Further Information

If you would like further information, please contact the Office of the Ombudsman at:

  • Port Vila Office: Office of the Ombudsman
  • PMB 081, Port Vila, Vanuatu, SW Pacific
  •  Tel: (678) 27200
  •  Email: ombudsman@vanuatu.gov.vu

 

  • Santo Office: Office of the Ombudsman
  • First Floor, Luganville Commercial House
  • PO.Box 378, Luganville, Vanuatu, SW Pacific
  •  Tel: (678) 36364
  •  Email: ombudsman@vanuatu.gov.vu
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